Makro is acquiring access to sites to enable delivery of online customer orders to “conveniently located” secure lockers.
These new click and collect lockers will complement the existing option for online shoppers to collect their orders from Makro stores.
The lockers, developed using technology already deployed in other markets, will be located in “safe and convenient” locations, including petrol station forecourts, fast food restaurants, office parks, and Makro stores.
“They provide customers with an additional delivery option which will supplement the home delivery and in-store click and collect solutions already offered by Makro,” the company said.
Delivery to a locker entails customers selecting a locker site which meets their needs. They will then receive a text message confirming that the order is ready for collection and a unique code to identify themselves and gain access to the locker.
Makro said that it is planning to announce further rollout plans by mid-2015.