When a person buys a product from an online shop in South Africa, they seldom consider what goes into getting the product to them within a day or two.
To ensure that the right product is available, picked, and is shipped to you in a timely manner is a complicated process.
A company must have a suitable stock management platform, courier integration, and a well-oiled warehouse operation to fulfil online orders without problems.
MyBroadband visited Parcelninja, which offers outsourced warehousing and distribution services, to see what happens behind-the-scenes at an ecommerce warehouse.
The video below shows the Parcelninja ecommerce solution, revealing what happens between a package entering the warehouse and it being sent to a customer.