Nedbank CIO Fred Swanepoel’s tech and business choices

Fred Swanepoel had a lucky break in university which started a career path that led to his appointment as Nedbank CIO in November 2008.

While studying for his BCom in finance and accounting at Stellenbosch University, a technology course was added to the accounting curriculum.

This got Swanepoel interested in the efficiency gains technology could offer in industries, and how technology can help solve problems.

In his first job he assisted the IT team at the Small Business Development Corporation in re-platforming its IT system by writing conversion routines to transport data from the old to the new system.

He did this part-time as a hobby, as they were struggling with the project. How you could solve real-world problems, using technology, attracted him to the field.

Swanepoel moved to Nedbank in 1996, and steadily advanced his career through hard work, he said.

As Nedbank CIO, Swanepoel’s days are largely consumed by ExCo and board meetings, and stakeholder management engagements.

While the CIO position has many rewards, Swanepoel said he still misses the excitement and camaraderie of designing and coding with teammates on a project, with a defined scope and desired output.

“Life was far simpler in those days,” said Swanepoel.

Swanepoel’s biggest tech blunder

Most IT professionals have a story or two to tell about a blunder which brought down a system or wiped out important information.

Swanepoel views these “blunders” as evidence of pursuing excellence, of pushing the envelope, and of leading and embracing change.

He therefore prefers to look at these from a positive perspective, where a career can be defined by how one responds to these challenging moments.

He said his biggest tech blunder was when they implemented a new card system at Nedbank, which was followed by 10 days of large clients intermittently not being able to transact.

“Now imagine how angry a client gets when they arrive at the counter with a full trolley and their card won’t work,” he said.

“In many cases, they would just leave, and refrigerated goods would become spoilt. That was really hard to overcome.”

Swanepoel’s business and tech choices


Linux, Windows, or macOS?


Which smartphone do you use?

Apple iPhone 8.

Which laptop do you use?

Dell Latitude 7275.

What is the best gadget you have ever bought?

At the moment, I’m really enjoying my DJI Mavic drone – lots of fun!

What is the worst gadget you have ever bought?

It was a plug-in device to watch DStv on your smartphone. DStv has done away with them since they’ve introduced streaming services.

What Internet connection (fixed broadband) do you have at home?

100Mbps fibre.

For gaming: PC, PS4, or Xbox?


What is the best investment you have ever made?

Property has given me the best returns over time.

What is the worst investment you have ever made?

Motors vehicles – they lose 20% of their value the moment that you drive them off the showroom floor.

What is the best business or IT book you have ever read?

Platform Revolution by Sangeet Paul Choudary, Marshall Van Alstyne, and Geoffrey Parker.

Now read: Reshaad Sha’s stellar rise to the top

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Nedbank CIO Fred Swanepoel’s tech and business choices