Behind the scenes at Takealot’s new pickup point
Takealot officially launched its new pickup point system at its flagship Big Bird One Stop pick-up point in Midrand.
Takealot has 25 pickup points across the country which offer an alternative to receiving one’s orders via delivery, and the company predicts that 10-15% of its sales will be collected at these points rather than delivered.
Orders of over R450 are free to collect, while any orders under R450 will be subject to a R25 collection fee.
Speaking at the event, Takealot CEO Kim Reid said the company hopes to have all collections of in-stock products take place within 2 days.
Reid added that the company will hopefully offer same-day collection within the next 5-6 months.
Expansion plans
Reid said that Takealot hopes to launch another 25 pickup points in the next year, taking the total number of locations to around 50.
He added that these upcoming pick-up points will be located mostly in larger cities and towns, adding that since Takealot, Superbalist, and Mr D are all under the same business umbrella, this will also play a factor in where any new pickup points are launched.
Reid also said that despite being branded as a Takealot pickup point, Superbalist products will also be available for collection at these points.
Behind the scenes
As part of the event, MyBroadband was able to get a peak behind the scenes at how the pickup point operates.
Upon arriving at the pickup point, products are stored in a shelving system situated on the second floor, where they are scanned and recorded.
When the customer wants to collect their order, the package is retrieved and placed on a conveyor belt.
It is then transported along an eye-catching chute down to the main floor.
Once it has arrived, your name will appear on the large display and you will be able to collect your package.
This is the view from the second floor, where all packages are kept until they are collected.
As part of its branding, Takealot has implemented a massive version of its logo above the highway – you can’t miss it.
Below are pictures from the the large room where all packages are stored – which is also where the launch event took place.
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