Amazon on hiring spree for South African marketplace

Amazon is currently advertising 50 full-time positions and one seasonal job opening in South Africa, with several of the roles related to its plans to launch a marketplace in the country.

The online retail giant is looking for a customer service lead for its South African operations, a B-BBEE senior programme manager, a transportation and fulfilment manager, and several vendor and supply chain-related roles.

On 17 October 2023, the international e-commerce giant announced it would launch Amazon.co.za in 2024, allowing South African merchants to reach customers nationwide.

In its announcement, Amazon said more than 60% of sales in its stores are from independent sellers, mostly small and medium-sized businesses.

“Starting today, independent sellers in South Africa can register their businesses on the [Amazon seller portal],” it stated.

Robert Koen, Amazon’s general manager for the Sub-Saharan Africa region, said the company looks forward to launching in South Africa.

“[We look forward to] providing local sellers, brand owners, and entrepreneurs — small and large — the opportunity to grow their business with Amazon, and delivering great value and a convenient shopping experience for customers across South Africa,” he said.

Amazon had previously planned to launch its South African marketplace in February 2023. However, its plans were postponed due to “uncertain and difficult economies”.

Sources close to Amazon’s South African operations said the e-commerce giant had halted its plans for a Nigerian marketplace launch but would continue with its plans for South Africa.

However, the launch was pushed back due to the challenging business environment.

Before its launch announcement, Amazon remained silent on what was one of the worst-kept secrets in the e-commerce industry.

In June 2022, leaked documents revealed Amazon’s plans to launch a marketplace in South Africa under the codename “Project Fela”.

In late May 2023, a document on Amazon’s Carrier Central webpage for South Africa revealed that Amazon plans on having at least one fulfilment centre in Johannesburg and another in Cape Town.

The company also started advertising marketplace-related positions in South Africa in August 2022.

Amazon will compete directly against other South African e-commerce players like Takealot, Makro, and Bob Shop.

The table below summarises some of the latest positions available at Amazon in South Africa. The number of open posts per category is provided in brackets.

Amazon Jobs in South Africa
Operations, IT, & Support Engineering (12)
Technical support specialist (digital messaging) Click here for details
IT services support specialist (IT services GSD) Click here for details
Network Technician Click here for details
2024 cloud support associate internship Click here for details
Software Development (6)
Software development engineer (AWS support) Click here for details
Front-end development engineer (AWS support) Click here for details
Sofware development engingeer (AWS Kumo) Click here for details
2024 software development engineer internship Click here for details
Senior software development engineer (EC2) Click here for details
Business Intelligence (5)
Real time manager (1579 — WFM) Click here for details
Business intelligence engineer (Sub-Saharan Africa) Click here for details
Real time manager (AWS customer service) Click here for details
Workforce manager (AWS customer service) Click here for details
2024 business analyst internship Click here for details
Customer Service (5)
South Africa customer service country lead Click here for details
Group manager (Auditor: community moderation) Click here for details
Annotation team manager (Community moderation) Click here for details
Customer service manager (AWS trust and safety) Click here for details
Buying, Planning, & In-Stock Management (4)
Associate vendor manager (IES MVR) Click here for details
Senior vendor manager Click here for details
Senior strategic supply chain manager Click here for details
Programme manager (Aftermarket services) Click here for details
Project/Programme/Product Management (4)
Senior product manager (Sub-Saharan Africa) Click here for details
Senior programme manager (BB-BEE) Click here for details
Senior programme manager (Small and medium business) Click here for details
Senior programme manager: business analysis Click here for details
Sales, Advertising, & Account Management (3)
Enterprise account manager (AWS enterprise sales South Africa) Click here for details
2024 sales and account management internship (six months) Click here for details
Business & Merchant Development/Fulfillment & Operations Management / Marketing (3)
Senior enterprise service manager (EMEA-CST) Click here for details
Senior digital marketing manager Click here for details
Transportation programme manager (South Africa) Click here for details

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Amazon on hiring spree for South African marketplace