Printers still critical for South African businesses

Printers are critical to South African business operations, and the local printer market grew at a compound annual growth rate of 5.7% leading up to 2024.

This is according to Kyocera, who told MyBroadband that the local printer market reached an estimated value of $152.16 million (R2.8 billion), with its growth being driven mainly by the adoption of multifunction printers (MFP).

While the growth rate is expected to slow, Kyocera said it anticipates a compound annual growth rate of 1.01% between 2024 and 2029, with the local market expected to generate $61.7 million (R1.14 billion) in revenue in 2025.

“Businesses are investing in these versatile devices to enhance operational efficiency and reduce costs,” it said.

Kyocera has also observed a significant shift from monochrome to colour printing, particularly around small, medium, and micro enterprises, contributing to higher demand for laser and inkjet printers.

According to Kyocera Document Solutions’ product marketing lead for South Africa, Greg Griffith, the local printer market has been resilient in the face of supply chain disruptions and the shift to cloud and digital technologies.

“The ongoing digital transformation presents both challenges and opportunities, as businesses balance the move towards digital workflows with the need for reliable printing solutions,” he said.

Kyocera said the local printer market is transforming, with businesses in the country shifting to digital and cloud technologies.

Despite this, Kyocera said it anticipates printer sales in the country will continue on an upward trajectory.

“The use of the traditional MFP has definitely evolved with the shift to digital and cloud technologies,” it said.

While printing volumes are declining, scanning volumes are on the rise.

“MFPs today are often seen as the first step in a business process especially when paper is digitised and important information extracted and used in other business processes,” says Kyocera.

It noted that hybrid working setups require devices that integrate with cloud-based print management solutions, offering secure print release, various scanning options, detailed reporting, and user management features.

“These capabilities support professional mobility and centralised print management, aligning with the needs of modern workplaces,” it said.

Kyocera has also observed a surge in demand for secure, efficient, and sustainable print management solutions as businesses move towards digitalisation.

It says sustainability and cost efficiency are quickly becoming the key drivers behind printer purchasing decisions as the cost of energy rises and businesses face increased pressure over their sustainability.

“Kyocera’s award-winning products and services are well-positioned to support organisations in the transition, offering reliable and eco-friendly options that align with modern operational requirements,” said Griffiths.

He remains optimistic that, despite moderate growth forecasts, South Africa’s printer will remain resilient.

“Supply chain disruptions and digital-first strategies have influenced purchasing patterns, but businesses continue to invest in efficient, adaptable printing solutions,” he added.

MyBroadband also asked Konica Minolta, Epson, and Brother for comment, but they hadn’t answered our questions by publication.

Konica Minolta South Africa sales and innovation head Mohammed Vachiate previously told MyBroadband that printer uses have evolved to complement digital workflows and address certain business needs.

Several key uses for which printers are still essential include:

• Physical documentation and records
• Client presentations and meetings
• Professional-quality marketing materials
• Educational and training materials
• Archiving and documentation backups
• Security and confidentiality
• Regulatory compliance
• Art and design proofs
• Remote printing
• Transactional documents

“Printers continue to play a vital role in supporting a range of functions that benefit from physical documentation, professionalism, and a tangible presence in various business interactions,” said Vachiat.

“The integration of digital and print solutions allows businesses to navigate the evolving landscape effectively.”

“The integration of modern technologies, such as cloud printing and mobile connectivity, ensures that printers remain relevant in the evolving business landscape,” he added.