What’s Next — Bonga Gumede discusses Altron Digital Business’ new tech trends report

In this What’s Next with Aki Anastasiou interview, Bonga Gumede discusses Altron Digital Business’s latest report, which focuses on embracing key technology trends.

Gumede is the Executive: Retail GTM at Altron Digital Business.

He brings a wealth of experience to his role, where he crafts strategic growth solutions tailored to the South African retail landscape.

Gumede has a track record of leveraging digital tools to enhance retail operations, customer engagement, and profitability.

His expertise spans implementing innovative retail technologies, optimising supply chains, improving in-store and e-commerce experiences and customer service experience enhancement.

Gumede, as a key business leader at Altron Digital Business, is focused on offering advanced retail solutions that align with the evolving market demands in South Africa.

The interview

In this What’s Next interview, Gumede discusses a new Altron Digital Business guide titled “Future-Ready Retail: Embracing Key Tech Trends.”

He discusses the key findings of the report, including the fact that 73% of South African businesses see edge computing as crucial for digital transformation.

Gumede then discusses the report’s findings regarding how AI and machine learning are being used to optimise stock replenishment and reduce wastage, before unpacking other key findings from the guide.

With these insights in mind, Gumede explains how Altron Digital Business is positioned to help South African businesses take advantage of the latest business technology trends.

He also discusses which emerging technologies he thinks will play a key role for successful South African retailers in 2025, and concludes by discussing the most important thing local retailers can do to thrive in 2025 and beyond.

Watch the full interview below.