Business5.10.2009

FNB Online Banking downtime

First National Bank (FNB) Online Banking has experienced extensive downtime since early on Sunday morning.  Complaints about the downtime started appearing on websites like HelloPeter with consumers pointing to service problems when trying to access their online banking accounts.

FNB customers trying to access their online banking service were greeted by the message ‘Service is unavailable… Try later….Sorry for inconveniece……’.  The current message on the FNB website states that “Online Banking is currently is unavailable and our teams are attending to resolving the underlying cause. We apologise for any inconvenience.”

FNB today said that they are working still working on the problem, but that they unfortunately have no ‘turnaround time’ on when the problem will be resolved.

FNB Online Banking downtime – comments and views

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