Cell C killing Contract Buy-Out offer

Cell C has changed its Contract Buy-Out offer, with the promotion now listed as “exclusive to Cell C Business”.

Contract buy-outs for enterprise and government customers are nothing new, according to cellular bill optimisation service Tariffic.

“We’ve found that mobile operators would often offer to buy a company out of their current cellphone contracts if the size of the deal warrants it,” said Tariffic CEO Antony Seeff.

“Cell C were the first to offer such a service to consumers, which was lauded as a positive step towards empowering consumers to negotiate at the same level as corporates do.”

“It is unfortunate that this was so short-lived.”

Cell C Contract Buy-out banner

Cell C first announced its Contract Buy-Out promotion in May 2015, with the promotion set to run until 30 September 2015.

Cell C said the duration of the promotion would depend on the market response, and whether there were unforeseen loopholes that could be abused.

It adjusted the offer in February 2016 to allow subscribers to take one of its Pinnacle deals when buying out of their old contracts.

Cell C also increased the maximum buy-out amount to R20,000.

It appears this changed in May 2016, when many Cell C franchises stopped offering Contract Buy-Out.

To get the deal now, you must either go to the store at Cell C’s headquarters, or contact the Cell C call centre.

Before Cell C will provide you with a buy-out value, you must first supply:

  • 3 months bank statements
  • Payslip
  • Certified copy of ID
  • Proof of address
  • Cancellations quote from current service provider

Cell C was asked why it was phasing out its consumer Contract Buy-Out offer, but did not respond by the time of publication.

Update: Cell C has provided a statement on the changes it has made to its Contract Buy-Out offer.

Cell C’s Buy-Out promotion through the franchise channel has come to an end and we will announce new promotions as and when they become available. The Buy-Out promotion continues to be available through the Business Sales channel.

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Cell C killing Contract Buy-Out offer