Telkom’s FreeMe contract and prepaid packages aim to simplify the operator’s product offering.
Subscribers select how much data they need, and everything but off-network calling is bundled for free.
The packages include free calls to Telkom numbers, free SMS messages, and free access to Telkom’s Wi-Fi hotspots.
Data used by WhatsApp, BBM, and Viber is zero-rated, whether you’re sending text or media messages or making calls.
If you’re on a 20GB or Unlimited data package, free voice minutes for calls to other networks are also included.
These free allocations are governed by a fair use policy, as detailed below.
Telkom FreeMe fair use policy limits
|Telkom FreeMe FUPs|
|FreeMe service||Limit||Out of FUP|
|SMS||50 per day||R0.30 per message|
|IM* data||2GB per month||Speed throttled: 64kbps|
|Telkom calls||3,000 minutes per month||Case-by-case basis|
|Wi-Fi||10GB per month||Add-on bundle needed|
|*Instant Messengers supported include WhatsApp, BBM, and Viber.|
Fair use limits for FreeMe 20GB and Unlimited
Telkom’s FreeMe 20GB and Unlimited data packages include free voice minutes to other networks, and the Unlimited plan has uncapped data.
These are also governed by a fair use policy.
If you use more than 25GB of data on the Unlimited plan, your speed will be throttled until the start of the next calendar month. Alternatively, you can buy extra data bundles.
|Telkom FreeMe 20GB and Unlimited FUP limits|
|FreeMe bundle||Limit||Out of FUP|
|Off-net calls on 20GB||1,500 minutes per month||R0.69 per minute, billed per second|
|Off-net calls on Unlimited||3,000 minutes per month||R0.69 per minute, billed per second|
|Unlimited data||25GB||Speed throttled to 128kbps|