Cell C Gauteng HSPA+ network upgraded
Cell C subscribers were informed on Wednesday that between the hours of midnight and 6AM on 3 March 2011 the company would be doing important upgrades and maintenance on five high traffic radio network controllers in the Durban, Cape Town and Johannesburg areas.
“There will also be software upgrades of certain 3G base stations to fix certain noted customer issues on the black Huawei Cell C modems,” the company announced.
Cell C CTO Ron Reddick explained yesterday that several things have been creating some issues in the Gauteng region, and that while they have addressed a major issue a few weeks back with some links it ‘was not the base of the problem’.
“We have continued the investigations with our vendor and we have identified a bug in the Base Station software when interacting with Release 7 devices (the new high speed devices) such as our 5GB Black Dongle, and some of the newest generation Handsets,” said Reddick.
This bug caused the Base Station to interpret certain types of messages used to setup the connection incorrectly, putting the Base Station into a slumber state with very low throughput and connection problems.
“As more users attempted connections after this first event the Base Station’s performance would decline rapidly until it was totally locked,” explained Reddick.
“A patch was developed for this by our vendor and installed in the GP region last night [2 March], this should solve a majority of the issues recorded but we are continuing our quest to ensure network coverage nationwide is back to super wooosh speeds,” said Reddick.
Cell C Gauteng HSPA+ network upgraded << Comments and views
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