Vodacom promises to address out-of-bundle usage

Vodacom’s latest results state that it has responded to a proposal from ICASA to regulate data expiry and out-of-bundle billing.

In August, ICASA announced plans to change the End-user and Subscriber Service Charter Regulations, with new aggressive mobile data regulations.

Mobile operators would have to send SMS notifications at 50%, 75%, 90%, and 100% depletion of voice, SMS, or data bundles to users.

They will also have to let subscribers choose whether they want to use out-of-bundle data or not.

The proposed regulations mandate validity periods for data bundles, and that operators must warn users 7 days before their data expires.

If you recharge before the expiry date of your current data bundle, your unused data should roll over to the following month, said ICASA.

Vodacom said it has responded to ICASA’s proposed regulations and has suggested self-regulatory mechanisms be implemented.

The announcement follows Vodacom reducing its out-of-bundle charges, cutting prepaid OOB rates to R0.99 per MB.

ICASA’s proposed regulations are detailed below.

ICASA’s proposal

Data bundle sizes Validity period
1MB-50MB 10 days
50MB-500MB 30 days
500MB-1GB 60 days
1GB-5GB 90 days
5GB-10GB 180 days
10GB-20GB 12 months
20GB+ 24 months

Now read: Vodacom makes more money from data than voice

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Vodacom promises to address out-of-bundle usage