ICASA has published a second draft of its proposed amendments to the End-User and Subscriber Service Charter.
It has also provided an additional 30 working days for stakeholders to comment.
Following ICASA issuing the first draft of its amendments, it received 20 submissions from stakeholders.
“ICASA decided to publish a second draft Regulations for further stakeholder consultation,” it said.
Key interventions published in the draft include:
- Expiry of data – operators are required to provide prepaid data bundles with minimum expiry period of three years.
- Out of bundle billing – operators are required to send usage notifications for data depletion at 50%, 75%, 90%, and 100% depletion.
- Rollover of unused minutes and data – providers are required to provide an option to post-paid users to roll-over their unused allocation to the next billing period.
Anyone interested in commenting on the regulations has until 3 January 2018 to submit their representations to ICASA.
ICASA will then hold public hearings on the matter from 7-9 February 2017.