Cell C hikes contract and top-up prices

Cell C has introduced price hikes to its products, which kicked in on 1 July 2018.

The changes affect several contract tariff plans, including Pinnacle, Connector, StraightUp, Epic, SmartChat, ChatMore, and others.

Top-up plans affected by the price changes include Pinnacle, StraightUp, Epic, and SmartChat.

The new data-centric Pinnacle postpaid and top-up plans the company launched on 1 June are not affected by the price adjustments.

Price changes

Cell C said that in terms of its subscriber agreements, as well as the Consumer Protection Act, the company has the option of varying its charges from time to time.

These charges include connection fees, subscription fees, usage charges, SIM card fees, goods fees, and any charges relating to the provision of Cell C’s services.

It is not the first time Cell C or other network providers have increased their prices in recent years.

Cell C introduced its first wide-ranging price hikes in February 2015 after announcing increases in contract and data pricing in the middle of December the year before.

This came after the company changed its data billing increment and increased its out-of-bundle data tariff by 560% during 2014.

In 2016, Cell C increased its data bundle prices – also on 1 July – then in February 2017 it again introduced wide-ranging increases to its product portfolio. This included prepaid and contract price hikes, as well as another set of increases to its data bundles.

Cell C skipped the February price hike in 2018, but adjusted its prices when Treasury increased the VAT rate from 14% to 15% in April.

These latest price hikes are summarised in the tables below.


Connector

Package Current Subscription New Subscription % Increase
Connector 1 R 503.38 R 529.00 5.1%
Connector 2 R 604.26 R 635.00 5.1%
Connector 3 R 806.01 R 845.00 4.8%
Connector 4 R 1,007.77 R 1,059.00 5.1%
Connector 5 R 1,512.15 R 1,599.00 5.7%
Out of Bundle Rates Current rate New rate % Increase
Voice Calls (rate/minute) R 0.51 R 0.55 7.8%
Data (rate/MB) R 0.16 R 0.20 25.0%
SMS (rate/SMS) R 0.16 R 0.20 25.0%

EPIC

Package Current Subscription New Subscription % Increase
EPIC 100 R69.61 R75.00 7.7%
EPIC 150 R99.87 R105.00 5.1%
EPIC 200 R130.14 R135.00 3.7%
EPIC 350 R231.01 R240.00 3.9%
EPIC 500 R341.98 R360.00 5.3%
EPIC 650 R452.94 R475.00 4.9%
EPIC 1000 R705.14 R740.00 4.9%
EPIC Infinity R1,007.77 R1,059.00 5.1%
Out of Bundle Rates Current rate New rate % Increase
Data (rate/MB) – EPIC 1000 TopUp & Infinity R0.16 R0.20 25.0%

SmartChat

Package Current Subscription New Subscription % Increase
SmartChat 1GB R110.97 R115.00 3.6%
SmartChat 2GB R221.93 R235.00 5.9%
SmartChat 3GB R272.37 R285.00 4.6%
SmartChat 6GB R494.30 R519.00 5.0%
SmartChat 8GB R655.71 R689.00 5.1%
Out of Bundle Rates Current rate New rate % Increase
Voice Calls (rate/minute) R1.67 R1.75 4.8%

ChatMore

Package Current Subscription New Subscription % Increase
ChatMore 200 R180.58 R189.00 4.7%
ChatMore 400 R352.07 R369.00 4.8%
Out of Bundle Rates Current rate New rate % Increase
Voice Calls (rate/minute) R1.00 R1.05 5.0%

HI5

Package Current Subscription New Subscription % Increase
HI5 R181.58 R190.00 4.6%
Out of Bundle Rates Current rate New rate % Increase
Voice Calls (rate/minute) R1.27 R1.35 6.3%

Other postpaid tariff changes

Package Current Subscription New Subscription % Increase
Active Chat 100 R277.42 R290.00 4.5%
Active Chat 220 R443.86 R465.00 4.8%
Active Chat Standard R166.45 R175.00 5.1%
All Week 100 R110.97 R115.00 3.6%
BlackBerry All Week 100 R221.93 R235.00 5.9%
BlackBerry Casual Chat 100 R151.32 R159.00 5.1%
Business Chat 1000 R1,664.48 R1,750.00 5.1%
Business Chat 1000 LCR R610.57 R640.00 4.8%
Business Chat 400 R721.27 R759.00 5.2%
Business Chat 700 R1,210.53 R1,270.00 4.9%
Business Chat Any Network LCR R131.66 R139.00 5.6%
Business Chat Standard R186.63 R195.00 4.5%
Casual Chat 100 R126.10 R135.00 7.1%
Casual Chat Anytime R146.28 R155.00 6.0%
Casual SMS R126.10 R135.00 7.1%
Red Bull Mobile R220.34 R230.00 4.4%

Pinnacle Top-up

Package Current Subscription New Subscription % Increase
Pinnacle 30 TopUp R39.35 R42.00 6.7%
Pinnacle 50 TopUp R79.70 R85.00 6.6%
Pinnacle 100 TopUp R140.22 R145.00 3.4%
Pinnacle 150 TopUp R220.93 R230.00 4.1%
Pinnacle 250 TopUp R331.89 R349.00 5.2%
Pinnacle 400 TopUp R442.86 R465.00 5.0%
Pinnacle 600 TopUp R553.82 R580.00 4.7%
Pinnacle 1000 TopUp R775.75 R815.00 5.1%
Pinnacle Unlimited TopUp R1,108.65 R1,159.00 4.5%
Pinnacle 1 TopUp R503.38 R529.00 5.1%
Out of Bundle Rates Current rate New rate % Increase
Voice Calls (rate/minute) – Pinnacle 30 to Pinnacle 400 R1.52 R1.60 5.3%

StraightUp Top-up

Package Current Subscription New Subscription % Increase
StraightUp 30 TopUp R40.36 R42.00 4.1%
StraightUp 50 TopUp R60.53 R65.00 7.4%
StraightUp 100 TopUp R121.06 R129.00 6.6%
StraightUp 200 TopUp R242.11 R255.00 5.3%
StraightUp 400 TopUp R489.26 R515.00 5.3%
StraightUp 800 TopUp R958.34 R1,010.00 5.4%
Out of Bundle Rates Current rate New rate % Increase
Voice Calls (rate/minute) R1.27 R1.35 6.3%

EPIC Top-up

Package Current Subscription New Subscription % Increase
Epic 100 TopUp R69.61 R75.00 7.7%
Epic 150 TopUp R99.87 R105.00 5.1%
Epic 200 TopUp R130.14 R135.00 3.7%
Epic 350 TopUp R231.01 R240.00 3.9%
Epic 500 TopUp R341.98 R360.00 5.3%
Epic 650 TopUp R452.94 R475.00 4.9%
Epic 1000 TopUp R705.14 R740.00 4.9%
EPIC Infinity R1,007.77 R1,059.00 5.1%
Out of Bundle Rates Current rate New rate % Increase
Data (rate/MB) – EPIC 100 TopUp to EPIC 650 TopUp R1.00 R1.11 11.0%
Data (rate/MB) – Epic 1000 TopUp & Infinity R0.16 R0.20 25.0%

SmartChat Top-up

Package Current Subscription New Subscription % Increase
SmartChat 1GB TopUp R110.97 R116.00 4.5%
SmartChat 2GB TopUp R221.93 R235.00 5.9%
SmartChat 3GB TopUp R272.37 R285.00 4.6%
SmartChat 6GB TopUp R494.30 R519.00 5.0%
SmartChat 8GB TopUp R655.71 R689.00 5.1%
Out of Bundle Rates Current rate New rate % Increase
Voice Calls (rate/minute) R1.67 R1.75 4.8%

Simplification

Cell C told MyBroadband it has increased the monthly subscription fees and certain out-of-bundle rates on its legacy voice contracts.

“These contracts are in the process of being phased out as part of a decision to simplify our product offerings. The new Pinnacle and Pinnacle Premium contracts were not affected, and customers are able to migrate. None of Cell C’s data products were affected,” said Cell C.

“We notified affected customers via SMS around 1 June, with another reminder on 21-22 June.”


Now read: GloCell and Cell C finalise contract deal

Latest news

Partner Content

Show comments

Recommended

Share this article
Cell C hikes contract and top-up prices