MTN pleased with RICA progress
MTN today (1 July 2011) said that they are satisfied with the number of its subscribers that have registered their phones as required by the Regulation of Interception of Communications and Provision of Communication Related Information Act (RICA).
RICA is one of government’s key crime prevention initiatives that requires all cellphone subscribers to register their SIM and data cards.
MTN encouraged those subscribers who have not RICAed yet, and hence sit without cellular services, to do so to avoid losing their number.
By Friday morning, MTN was still collating and reconciling the number of customers who have been cut off, but initial indications are that the numbers are not significant.
Says Eddie Moyce, MTN South Africa Customer Relationship Executive: “MTN wishes to thank its customers who heeded the call to register their SIM and data cards. Your commitment to help government to curb crime is commendable as it makes South Africa a safer place to work and live.”
“We wish to appeal to our non-RICAed subscribers to go to any MTN branded stores, partner outlets such as Nashua Mobile, authorised RICA agents and retail stores such as Pick and Pay, Pep Stores and Edgars to RICA so that they can reconnect with their loved ones.”
MTN has also noted that some non-RICAed subscribers that have been disconnected might be experiencing delays in being reconnected after they have RICAed.
“Our system cannot reconnect all the customers in one go, these subscribers are being reconnected in batches. We wish to appeal to our customers who have RICA’d but have not been connected to exercise patience,” Moyce explains.
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