Vodacom is not charging subscribers to transfer data from one number to another, the mobile operator has told MyBroadband.
The cellular network announced on 27 February that data transfers will be free for 50MB or less, and that it would charge a fee of up to a maximum of R20 for 1GB.
It made the announcement along with several others, including a below-inflation price increase on select packages, and a reduction of its out-of-bundle data tariff of up to 70%.
The price increases took effect from 1 April, while the reduction in out-of-bundle data charges was implemented on 1 March.
Vodacom’s data transfer service was also to launch on 1 March, as stipulated by the Independent Communications Authority of South Africa (ICASA).
However, the version of the data transfer service that ultimately launched on Vodacom’s network did not require a fee.
“Charging for data transfer was one of the options that Vodacom considered during the implementation of the regulations,” the mobile network told MyBroadband.
“We took the decision to provide our customers with the option to transfer data free of charge shortly after we announced the reduction of out of bundle rates by up to 70%.”
“This is in line with our commitment to reduce the cost to communicate, give customers control on what they do with their data, and to enable affordable data connectivity to all South Africans.”
Terms and Conditions
Transferred data on the Vodacom network is subject to certain terms and conditions.
Vodacom appears to be very concerned over abuse of the system, and includes the following wording in its T&Cs:
“Vodacom reserves the right to suspend the service in the event of suspected abuse where non-compliant devices (as specified by the regulating body, ICASA) are being used on the Vodacom network.”
The rest of the terms and conditions are summarised below.
- Postpaid (contract) subscribers can only transfer data to Postpaid and Hybrid (top-up) subscribers.
- Hybrid subscribers can only transfer data to Hybrid and Postpaid subscribers.
- Prepaid subscribers can only transfer data to other subscribers on prepaid.
- Similarly, subscribers on NXT LVL price plans can only share data with other clients on NXT LVL price plans. All the above rules regarding Hybrid and Prepaid apply.
- Mobile Broadband data price plans can only share data with other subscribers on Mobile Broadband data price plans. As above, all of the rules regarding Postpaid, Hybrid, and Prepaid still apply.
- You may link up to 5 numbers to which you can send data.
- You will only be able to link and de-link the receiving numbers every 30 days.
- You may choose to transfer bundles in the following sizes: 50MB, 100MB, 250MB, 500MB, and 1GB.
- Bundles received via data transfer may be transferred to someone else, but can’t be rolled over.
- Bundles may only be transferred a set number of days before they expire. (“Transfer window” in the table below.)
- The validity of transferred bundles will also depend on when they were going to expire.
The transfer windows and validity periods of transferred data bundles are summarised in the table below.
|Vodacom data transfer windows and expiry periods|
|Bundle validity at purchase||Transfer window||Validity after transfer|
|Daily||Immediately / within 3 days of expiry||One day|
|Weekend||Within 3 days of expiry||One weekend|
|Weekly||Within 3 days of expiry||7 days|
|Monthly + greater||Within 5 days of expiry||7 days|