BlackBerry back, but message delays expected
Research in Motion (RIM) has informed operators that their BlackBerry Messenger (BBM), BlackBerry Enterprise Service (BES) and BlackBerry Internet Service (BIS) email and browsing are operational, but warned that some users may see message delays as queues clear.
RIM indicated that around 30% of subscribers in the Europe, Middle East and Africa (EMEA) region are currently impacted.
On their BlackBerry Service Update website RIM said that they continue to work on clearing the message backlog to eliminate delays.
The BlackBerry outage started on Monday 10 October, and was caused by a core switch failure within RIM’s infrastructure.
“Although the system is designed to failover to a back-up switch, the failover did not function as previously tested,” RIM said in a statement two days ago.
Update: Managing director of Blackberry maker Research In Motion, Stephen Bates, has spoken to the BBC about the problems.
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