During recent tests of Cell C’s network performance and 5G network speeds around Gauteng, MyBroadband discovered that Cell C contract SIMs could connect to the Vodacom 5G network.
Cell C said that this was due to a glitch, which it will address with Vodacom.
“Currently, 5G roaming on the Vodacom and MTN radio networks for our post-paid or prepaid customers respectively, is not available,” Cell C stated.
“The 5G roaming that has been picked up on the Vodacom network is a technical issue which we are addressing with our roaming partner, as it is a service that is currently not available.”
Cell C reaffirmed that it plans to offer 5G services to its subscribers.
Where Cell C has switched off its network, prepaid subscribers will roam on MTN’s network through a virtual radio network that it is provisioning for Cell C.
Through its expanded roaming agreement with MTN, Cell C said it would have access to more than 12,500 4G/LTE-ready sites for its prepaid and mobile virtual network customers across the country.
Cell C said it plans to complete the decommissioning of its network in late 2023.
Network testing by MyBroadband Insights, which discovered that the Cell C contract SIM connected to the Vodacom 5G network, also revealed that Cell C subscribers were getting slower speeds on Vodacom and MTN’s networks than subscribers of those networks.
Cell C CTO Schalk Visser told MyBroadband there could be various reasons why a Cell C SIM would have different speeds on MTN and Vodacom compared to MTN or Vodacom SIMs on their own networks:
- Cell C may not have transitioned to MTN in the area where testing was done, like Gauteng.
- Cell C still uses its own Internet breakout, so the route to the internet may be different depending on the network used for the testing.
- The Cell C SIM might be connected to a different cell or base station than the other operators when the testing was done.