Cellular14.12.2023

MTN hiking contract prices

South African mobile network operator MTN has announced price increases for postpaid services, effective 1 February 2024.

These packages will increase by an average of 4.3%, including all cost items like device fees, out-of-bundle spend, itemised billing, and insurance.

Monthly subscription fees will increase by an average of 8.8%, while the average out-of-bundle voice and data rates will increase by 11 cents per minute and 4 cents per MB, respectively.

Device fees, insurance premiums, and add-on voice or data bundle prices will remain unchanged.

The latest price increases will take effect less than a year after MTN’s previous contract price hikes in April 2023.

MTN South Africa chief consumer officer Ernst Fonternel said the price changes would enable the operator to enhance its network resilience and ensure that customers experience improved network stability and reliability.

“In recent years, demand for data services has grown exponentially, placing greater strain on telecoms networks,” Fonternel said.

“At the same time as investing to improve our extensive network infrastructure, we have had to contend with the escalating costs of ensuring resilience during load-shedding, inflationary pressure and more instances of battery theft and site vandalism.”

MTN has spent R4.5 billion on making its network more resilient to power outages between late 20222 and the end of the first quarter of 2024.

Ernst Fonternel, MTN SA chief consumer officer

The operator acknowledged the potential impact of the price adjustments on contract customers of the price adjustments.

“The price increase for postpaid contracts will be implemented in a fair and transparent manner,” MTN said.

“MTN South Africa encourages customers to explore the various contract options available and to engage with our customer service representatives to find the most suitable plan for their needs.”

MTN said it consistently applied only inflation-related increases over the past few years.

“Increments include a 4% rise in 2019 and 5% in 2022 and 5.1% in 2023, with a notable hiatus in 2020 and 2021,” MTN said.

“However, faced with current economic pressures, MTN is adopting a cautious approach for 2024 to ensure it can continue to deliver a quality network experience to customers.”

The table below shows the new prices of MTN’s postpaid contracts.

2024 MTN postpaid contract prices
Subscription Fee Local voice call
Consumer Contract Price Plan New (in rands) Variance (in rands Var % New (in rands) Variance Var %
MyMTN Sky Bronze 969.00 80.00 9.0% 0.50 0.00 0.0%
MyMTN Sky Silver 1,199.00 100.00 9.1% 0.50 0.00 0.0%
MTN Sky 1,199.00 100.00 9.1% 0.50 0.00 0.0%
MyMTN Sky Gold 1,799.00 150.00 9.1% 0.50 0.00 0.0%
MyMTN Sky Platinum 2,399.00 200.00 9.1% 0.50 0.00 0.0%
Mobile Internet Silver 109.00 10.00 10.1% 2.15 0.16 8.0%
Mobile Internet Gold 159.00 10.00 6.7% 2.15 0.16 8.0%
Mobile Internet Platinum 219.00 4.00 1.9% 2.15 0.16 8.0%
Mobile Internet Ruby 329.00 30.00 10.0% 2.15 0.16 8.0%
Mobile Internet Diamond 439.00 40.00 10.0% 2.15 0.16 8.0%
Home Internet Starter 269.00 20.00 8.0% 2.15 0.16 8.0%
Home Internet Pro 429.00 30.00 7.5% 2.15 0.16 8.0%
Home Internet Premium 499.00 0.00 0.0% 2.15 0.16 8.0%
Home Internet Ultra 699.00 0.00 0.0% 2.15 0.16 8.0%
Home Internet Infinite 999.00 0.00 0.0% 2.15 0.16 8.0%
MTN Mega Gigs XS 159.00 14.00 9.7% 1.15 0.10 9.5%
MTN Mega Gigs S 239.00 20.00 9.1% 1.15 0.10 9.5%
MTN Mega Gigs M 369.00 34.00 10.1% 1.15 0.10 9.5%
MTN Mega Gigs L 489.00 40.00 8.9% 1.15 0.10 9.5%
MTN Mega Gigs XL 709.00 60.00 9.2% 1.15 0.10 9.5%
MTN Mega Talk XS 159.00 14.00 9.7% 1.15 0.10 9.5%
MTN Mega Talk S 239.00 20.00 9.1% 1.00 0.05 5.3%
MTN Mega Talk M 369.00 34.00 10.1% 0.90 0.05 5.9%
MTN Mega Talk L 489.00 40.00 8.9% 0.75 0.06 8.7%
MTN Mega Talk XL 709.00 60.00 9.2% 0.50 0.00 0.0%
My MTN Mega Flex R65 55.00 2.50 4.8% 1.35 0.10 8.0%
My MTN Mega Flex R65 TopUp 75.00 5.00 7.1% 1.35 0.10 8.0%
My MTN Mega Flex R135 109.00 4.00 3.8% 1.35 0.10 8.0%
My MTN Mega Flex R135 TopUp 129.00 4.00 3.2% 1.35 0.10 8.0%
My MTN Mega Flex R230 179.00 9.00 5.3% 1.35 0.10 8.0%
My MTN Mega Flex R230 TopUp 199.00 9.00 4.7% 1.35 0.10 8.0%
My MTN Mega Flex R370 289.00 24.00 9.1% 1.35 0.10 8.0%
My MTN Mega Flex R370 TopUp 309.00 24.00 8.4% 1.35 0.10 8.0%
My MTNChoice 1GB 35.00 3.00 9.4% 2.15 0.16 8.0%
My MTNChoice 1GB TopUp 57.00 4.00 7.5% 2.15 0.16 8.0%
My MTNChoice 2GB 46.00 3.50 8.2% 2.15 0.16 8.0%
My MTNChoice 2GB TopUp 69.00 5.00 7.8% 2.15 0.16 8.0%
My MTNChoice 8GB 122.00 9.50 8.4% 2.15 0.16 8.0%
My MTNChoice 8GB TopUp 143.00 10.50 7.9% 2.15 0.16 8.0%
My MTNChoice 20GB 178.00 13.00 7.9% 2.15 0.16 8.0%
My MTNChoice 20GB TopUp 200.00 15.00 8.1% 2.15 0.16 8.0%
My MTNChoice 40GB 237.00 18.00 8.2% 2.15 0.16 8.0%
My MTNChoice 40GB TopUp 258.00 19.00 7.9% 2.15 0.16 8.0%
My MTNChoice 80GB 362.00 27.00 8.1% 2.15 0.16 8.0%
My MTNChoice 80GB TopUp 377.00 28.00 8.0% 2.15 0.16 8.0%
My MTNChoice 100GB 604.00 45.00 8.1% 2.15 0.16 8.0%
My MTNChoice 100GB TopUp 625.00 46.00 7.9% 2.15 0.16 8.0%
MTN Made For Home 150GB 345.00 26.00 8.2% 2.15 0.16 8.0%
MTN Made For Home 220GB 453.00 34.00 8.1% 2.15 0.16 8.0%
MTN Made For Home 400GB 798.00 59.00 8.0% 2.15 0.16 8.0%
MTN Made For Home 1TB 1,565.00 116.00 8.0% 2.15 0.16 8.0%
MyMTN Home Uncapped FLTE 10Mbps FUP 400GB 2Mbps 579.00 50.00 9.5% 2.15 0.16 8.0%
MyMTN Home Uncapped FLTE 20Mbps FUP 600GB 4Mbps 798.00 59.00 8.0% 2.15 0.16 8.0%
MyMTN Home Uncapped FLTE 30Mbps FUP 700GB 4Mbps 917.00 68.00 8.0% 2.15 0.16 8.0%
MyMTN Home Uncapped 5G 30Mbps FUP 800GB 4Mbps 1,025.00 76.00 8.0% 2.15 0.16 8.0%
MyMTN Home Uncapped 5G 50Mbps FUP 1TB 4Mbps 1,133.00 84.00 8.0% 2.15 0.16 8.0%
MyMTN Home Uncapped 5G 100Mbps FUP 2TB 4Mbps 1,241.00 92.00 8.0% 2.15 0.16 8.0%
My MTNChoice Flexi R30 32.00 2.00 6.7% 2.15 0.16 8.0%
My MTNChoice Flexi R55 59.00 4.00 7.3% 2.15 0.16 8.0%
My MTNChoice Flexi R60 65.00 5.00 8.3% 2.15 0.16 8.0%
My MTNChoice Flexi R110 119.00 9.00 8.2% 2.15 0.16 8.0%
My MTNChoice Flexi R120 130.00 10.00 8.3% 2.15 0.16 8.0%
My MTNChoice Flexi R200 216.00 16.00 8.0% 1.99 0.09 4.7%
My MTNChoice Flexi R220 238.00 18.00 8.2% 1.99 0.09 4.7%
My MTNChoice Flexi R350 378.00 28.00 8.0% 1.99 0.09 4.7%
MTN Made For Me XS 122.00 9.50 8.4% 1.15 0.10 9.5%
MTN Made For Me S 237.00 18.00 8.2% 1.15 0.10 9.5%
MTN Made For Me M 362.00 27.00 8.1% 0.90 0.05 5.9%
MTN Made For Me L 539.00 40.00 8.0% 0.75 0.06 8.7%
MTN Made For Me XL 841.00 62.00 8.0% 0.50 0.00 0.0%
MTN Sky Bronze — Black Friday 2022 699.00 60.00 9.4% 0.50 0.00 0.0%
MTN 50GB — Black Friday 2022 226.00 17.00 8.1% 2.15 0.16 8.0%
MTN 100GB — Black Friday 2022 345.00 26.00 8.2% 2.15 0.16 8.0%
SuperFlex 10GB 299.00 0.00 0.0% 0.00 0.0%
SuperFlex 15GB 399.00 0.00 0.0% 0.00 0.0%
SuperFlex 20GB 479.00 0.00 0.0% 0.00 0.0%

Now read: Vodacom PowerFlex vs MTN SuperFlex — Best unlimited mobile calling and big data products in South Africa

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