Good news about MTN SuperFlex deal with unlimited calls and 10GB data
MTN has launched a promotion offering a R100 discount on the first month of its 10GB SuperFlex package.
New subscribers can get the 10GB MTN SuperFlex plan for R199 for the first month. From the second month, the price goes back up to R299.
The 15GB and 20GB plans remain the same price at R399 and R479 per month, respectively.
This comes just as SuperFlex’s offer period was set to end on 31 October, suggesting that MTN plans to continue offering these packages.
MTN SuperFlex is an online, SIM-only, month-to-month tariff plan offering unlimited local voice calls and SMS messages, combined with a large data bundle.
The unlimited voice calling feature is subject to an acceptable usage policy. There are no set thresholds to how much subscribers can call, but they may not use the service for commercial purposes like call centres.
MTN SuperFlex is designed for use in a smartphone by a person. Any other usage is restricted and may result in a suspension.
Launched in September 2023, the service was initially limited to new numbers and physical SIMs.
However, MTN quickly expanded it to eSIMs and allowed users on other networks to port their numbers in.
It has also since added a 6-month subscription to Disney+ Mobile to the packages.
Sign-up is handled entirely online. Customers place their orders and make monthly payments using their debit or credit card.
From there, everything is handled through the MTN app, including providing the necessary RICA documentation to activate the account.
The unlimited voice minutes and SMSes can be used across all local networks for standard-rate calls and messages.
Any international and premium-rated calls and SMSes are charged at prevailing rates.
Therefore, iPhone users must load a small amount of airtime for iMessage and Facetime to send an international SMS to register with Apple’s servers.
The final caveat is that MTN SuperFlex is technically a promotional price plan.
MTN has already extended its validity period once earlier this year, with the offer’s last day moved from 29 February to 31 October 2024.
“MTN reserves the right to either continue the SuperFlex plans for existing customers only; or discontinue the SuperFlex plans entirely for all customers upon the expiry date,” its terms state.
However, the terms and conditions of its new promotion offering the R100 discount say the special will be available from 28 October 2024 “until decided”.
This suggests that MTN plans to extend SuperFlex’s offer period beyond 31 October because it seems unlikely the company would launch a promotion for recruiting new users onto the plan that would only last for one week.
MyBroadband contacted MTN for comment on the deal and the SuperFlex offer period that is set to expire today.
It said that its new promotion ends on 31 December 2024.
MTN’s launch of SuperFlex was a bombshell moment for South Africa’s cellular industry, which had fiercely protected voice call revenues.
SuperFlex signalled that mobile voice was no longer a premium product, except in a commercial context like call centres.
MTN sells 10GB of anytime data on a month-to-month basis for around R150. Therefore, with its R299 per month SuperFlex package, MTN effectively said that unlimited voice calls were equivalent to 10GB of data.
This was a huge departure from previous products offering uncapped mobile voice calling, which were generally upwards of R1,000 per month.
It’s worth noting that other operators and service providers also offer cheaper 10GB to 20GB mobile data options for those who don’t need unlimited voice minutes or SMS messages.
However, SuperFlex is perfect for someone who wants a combination of data and minutes that allows them to not worry about how much airtime they have left.
It is South Africa’s first worry-free mobile plan for less than R500 per month.
In developing SuperFlex, MTN clearly took notes from mobile virtual network operators like Afrihost Airmobile on great online and app user experience.
It then combined this with a great value-for-money product.