NiceHash CEO Marko Kobal has detailed how they were hacked, and what they are doing to get back online.
“We are ready to fight back, but we need your support,” said Kobal. Law enforcement and cybercrime experts have been called in to investigate the matter, he added.
Kobal said that on 6 December, hackers infiltrated NiceHash’s systems through a compromised company computer.
According to VPN logs, the hackers accessed NiceHash’s system through a VPN login using one of its engineer’s credentials.
They then learnt and simulated the workings of NiceHash’s payment system and started making transactions.
“Given the complexity and security of the systems in place, this appears to be an incredibly sophisticated and highly coordinated attack.”
Kobal said they have notified all major exchanges and mining pools about the breach to help them track the stolen funds.
NiceHash is looking to bring its service back online and its team is working “non-stop as we really want you to start mining again”.
250,000 miners use the NiceHash platform, and Kobal said miners have made over $1 billion to date.