Webafrica had a busy 2016, opening a new office in Johannesburg, improving its customer satisfaction levels, and aggressively growing its fibre market share.
Greg Wright, Webafrica’s product owner for hosting and connectivity, told MyBroadband they have seen a massive surge in fibre sales this year.
The company’s strong focus on fibre services is set to continue next year, which will include a continued improvement in its fibre roll-out processes.
“We have a definite focus on improving our customer communications as well,” said Wright.
Wright added that Webafrica is planning “a few surprises for the coming year which we think will shake things up a bit”.