My 1Gbps fibre line from Vox and Frogfoot – Absolutely glorious

Frogfoot Networks, the fibre infrastructure company owned by Vox, has rolled out fibre in my area.

As an open access provider, you can choose from 40 Internet service providers on Frogfoot fibre, and since Vox championed our cause for FTTH with Frogfoot, I chose it as my ISP.

From ordering to installation, the whole process was great – with Vox salespeople, the Frogfoot installation manager, site lead, and contractors all doing a great job and always willing to help out with any queries.

Our representatives at Vox and Frogfoot, and the Vox tech support line were also incredibly helpful, and all my calls were answered and dealt with in minutes.

It is by far the best service I have ever received from a telecommunications company. What’s better, is that the fibre line and ISP package is easily the best Internet connection I have ever used.

Whatever we did, the connection handled it with ease.

Want to watch two HD Netflix streams at the same time? No problem. Want to watch 8K YouTube videos without buffering? Check. Keen to download games while playing with friends online? You got it.

How about two HD Netflix streams, YouTube and Twitch streams, a game download, and playing online all at the same time? We’re not even sweating yet.

Vox’s 1Gbps FTTH service on Frogfoot’s infrastructure was an exceptional experience, and at R2,549 per month for the basic uncapped bundle or R2,749 for the pro uncapped bundle, it is also a great deal.

Tests we conducted on the line are detailed below.


Latency

My ping in international games like Diablo 3 was never much more than 200 milliseconds.

When playing on local servers in Johannesburg, latencies were consistently under 5ms.


The speed test – Cable

When connected to my MikroTik hAP AC router via an Ethernet cable, the speed test results speak for themselves – over 900Mbps download and over 800Mbps upload.

Vox Frogfoot 1Gbps Ethernet test


The speed test – Wi-Fi

Such a fast Internet connection also let us test something interesting: What is the maximum throughput you can get over 802.11ac Wi-Fi using a 2013 MacBook Pro 13-inch Retina?

The answer was what we had hoped – over 300Mbps down and nearly 240Mbps up.

Frogfoot Vox speedtest MacBook Pro 802.11ac 5GHZ


Download tests – Steam and GOG

Testing the real-world download speeds of the line was challenging, as many services do not support speeds in excess of 100Mbps.

We also discovered that when your line supports such high speeds, the speed of light becomes a slight limiting factor when downloading internationally.

Local downloads from Steam peaked at over 500Mbps. Switching to UK or US-based servers brought the download speeds down to between 200Mbps and 300Mbps.

Yes, I know, my line “slowed down” to 200Mbps – speeds my colleagues can only dream of.

However, we were still able to achieve high speeds to other international servers, so it was clearly not a problem on the backhaul.

It turns out there is a physical limitation on the download speeds you can achieve depending on your distance from a server.

Based on TCP throughput calculations, we discovered that the maximum theoretical throughput you can get to a local server is almost 30Gbps.

When downloading internationally to servers with pings between 150ms and 300ms, the maximum throughput is between 200Mbps and 300Mbps.

Another interesting phenomenon was that a mechanical hard drive is a bottleneck on a 1Gbps line, as Steam takes a while to reassemble and extract the downloaded files of a large game.

This is visible in the graph below, where the network throughput drops off and only disk throughput is being recorded.

Vox Frogfoot Steam UK London server

Vox Frogfoot Steam disk catching up with download

Vox Frogfoot Witcher 3 download faster


Conclusion

My final impression of the 1Gbps fibre line – absolutely glorious.


Now read: R550-million fibre investment for Vox Telecom

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My 1Gbps fibre line from Vox and Frogfoot – Absolutely glorious