In 2018, DFA will continue to expand its fibre footprint – increasing its reach into small towns and buildings.
This is according to Vino Govender, acting chief strategy officer at DFA.
DFA is rapidly growing and evolving, and this year the company introduced its Magellan suite of managed services – MEF Carrier Ethernet 2.0 Access EVPL and EPL services.
The suite was introduced to enable DFA’s channels to address the need for resilient Metro Ethernet connectivity for the enterprise segment.
“We have seen healthy demand for these services, with a growing order book as well as links delivery completion for these services,” said Govender.
DFA is also placing more focus on the customer experience, which is at the centre of it organisational initiatives.
“Based on this, we have implemented several projects, including catalogue-driven order management as well as multi-domain service orchestration.”
This strategy is set to flow into 2018, with DFA remaining focused on “delivering an exceptional customer experience”.
“Product evolution is a constant process in our business, and you can expect additional managed service offerings in line with the MEF CE 2.0 specification to be introduced by DFA,” said Govender.
“Our wholesale clients can also expect an increase in the ease of doing business, which will be largely driven by system-driven order management and delivery processes through customer portals for order and service management and reporting.”
Fibre in 2018
Govender said South Africa experienced strong fibre growth in 2017, which addressed the demand for high-speed connectivity.
Fibre growth is set to continue in 2018, and Govender expects to see the introduction of services that provide clients with a greater degree of flexibility and customisation.
“SDN and NFV network architectures will enable fibre providers to deliver scalable and dynamic connectivity to cater for the bandwidth demand of rich media type services including HD voice and video streaming, multimedia applications, and rich cloud services.”
“These services are not only required to meet the needs of customers, but to enable new use cases and services that are developed for IoT applications.”