All the suburbs where MTN Supersonic has fibre

MTN Supersonic was launched on 20 August 2018, promising to deliver the best customer experience in the South African fibre market.

The service provider was created by combining MTN’s fibre-to-the-home operations with Smart Village, which it acquired from MultiChoice in 2015.

MTN’s fibre business has essentially been placed under new management, rebranded as Supersonic, and given a more efficient operational structure.

The company has its own management team who oversees 120 employees, of which 25 are trained technicians.

Supersonic is headed up by Calvin Collett, who said it has taken them five months to development a business structure which will support their customer experience ambitions.

The company has an initial target of connecting 25% of the fibre market – which comprises 800,000 homes, but is projected to pass as many as 2.2 million by 2022.

Supersonic’s strategy

Collett said the company is focusing on the main metros first, but will be expanding its network to other regions in future.

“Where we can’t deliver a service, we will assist in providing access to MTN’s fixed-line LTE service,” said Collett.

To differentiate itself from other ISPs, Supersonic’s value proposition is based on “simplicity, reliability, stability, and agility”.

“A simple web-based five-step sign-up process is followed by the guarantee of a call-back in under 30 minutes – the system is currently working at call-back rates of as little as 15 minutes.”

Supersonic further promises new subscribers that the installation and configuration process will be completed within 14 days.

Supersonic fibre availability

Supersonic is providing connectivity products on three fibre networks – Vumatel, Openserve, and its own.

Users can see whether an area is covered by Supersonic using the company’s coverage map here: https://www.supersonic.co.za/Pages/CoverageMap.aspx

Supersonic also provided MyBroadband with a list of where it has its own fibre infrastructure.

Supersonic: List of Suburbs
85 Fountain Road Fancourt Monaghan Farm Sarantan Estate
95 Wilton House Featherbrooke Estate Monte Pollino Sardina Estate
Alanglades Fresnaye Morningside Shandon Lane
Bali Villas Hamilton Mews Mykonos Sherbourne Estate
Benmore Gardens Harrowgate Onyx Silver Birch Estate
Beverley Estate 11 Heritage Hill Parkmore Gardens One Tallam Lonehill
Beverley Hills Hyde Park Parkmore_Residential The Helmsley Close
Beverly Estate Janena Pedmore Close The Stables
Blair Atholl Golf Estate Kintamani Pine Lake Grove Timbali Private Estate
Boardwalk Manor Estate Knox Hill Estate Pine Rock Estate Toscana
Boschendal La Lucia Plaisance Umhlanga
Brentwood Estate Lakewood Estate Ravens Hill Valbonne Estate
Camps Bay Lone Glen Riverclub Van Gogh
Camps Bay_Residential_1 Lonehill Riverclub Country Estate Villa La Tana
Castellano Estate Lonehill Studio Park San Briano Estate Villa Pienza
Cedar Lakes Lonemeadow San Chiara Villariche
Cezanne Loneridge Sandhurst Walmer
Chartwell Martinique Sansita – Galleria Close Wedgewood
Creslow Estate Midstream Estates Sansita – Prada Close Welgemoed
Eagles Crag Mill Park Santanna Xanadu

Now read: MTN’s Supersonic fibre – Uncapped and unshaped

Latest news

Partner Content

Show comments

Recommended

Share this article
All the suburbs where MTN Supersonic has fibre