Vox fibre price hikes following Fibrehoods changes

Vox has sent an email to customers announcing an increase in the price of fibre packages on Fibrehoods lines.

Vumatel recently stated that it would adjust the price of its Fibrehoods lines to bring them in line with the rest of its offerings.

This resulted in ISPs being forced to either increase the price of existing packages for affected customers or downgrade their packages to lower speeds.

“It is our ongoing commitment to provide you with the highest level of customer care and market leading products, therefore the requirement to align with these upward adjustment in service costs,” Vox said to customers.

“Your loyalty as a customer over these years is extremely important to us and we are dedicated in continuing this customer relationship with you.”

Vox added that it would not make any changes to affected users’ current services and would apply “the utmost nominal increase possible” to cover its increased costs.

The tables below detail the old and new pricing for legacy Fibrehoods customers on capped and uncapped packages.

Vox stated that affected users are also welcome to change their current Fibrehoods package to one of the available Vumatel packages.

New Vox fibre prices – Fibrehoods

Vox Fibre Prices
Line Data New Price
Capped Bundles
100Mbps 300GB R988.06
100Mbps 500GB R1,098.19
100Mbps 1,000GB R1,282.91
100Mbps 2,000GB R1,600.51
Basic Uncapped
50Mbps Uncapped R993.94
100Mbps Uncapped R1,136.64
Pro Uncapped
50Mbps Uncapped R1,027.38
100Mbps Uncapped R1,577.61

Existing Vox Basic Uncapped – Vumatel

Line Price
10/2Mbps R599
10/10Mbps R679
20/2Mbps R785
20/20Mbps R836
50/5Mbps R936
50/50Mbps R1,037
100/10Mbps R1,138
100/100Mbps R1,239
200/20Mbps R1,340
200/200Mbps R1,440

Existing Vox Pro Uncapped – Vumatel

Line Price
10/2Mbps R849
10/10Mbps R929
20/2Mbps R1,035
20/20Mbps R1,086
50/5Mbps R1,186
50/50Mbps R1,287
100/10Mbps R1,388
100/100Mbps R1,489
200/20Mbps R1,599
200/200Mbps R1,690

Now read: Why South Africa needs high-speed fibre – Vumatel CEO

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Vox fibre price hikes following Fibrehoods changes