Big Cool Ideas outage caused by DDoS attacks
Internet service provider Cool Ideas has been hit by a DDoS attack which has affected its ability to provide a stable Internet connection to its customers.
“We are currently experiencing a distributed denial of service attack that is affecting all customers on our network,” said the company in a statement.
“Customers will experience intermittent connectivity loss and degraded performance during this time. Our engineers are currently working to mitigate the attack and hope to restore full connectivity soon.”
Some Cool Ideas users have claimed on social media that connectivity issues have been ongoing since yesterday.
Cool Ideas said that it does not have an estimated time by which the issue will be resolved, and apologised for the inconvenience.