HTC One X availability in SA and battery life issues

Some customers itching to get their hands on the new HTC One X, which is only available in South Africa from MTN for the moment, have reported stock shortages at various MTN shops around SA.

One user took to HelloPeter, receiving a response from MTN stating that the network only expects to receive new stock of the HTC One X in June 2012.

Asked whether the device was indeed sold out until June, MTN’s general manager of brand and communications, Ryan Gould, said that the reference to “stock arriving in June” is the second batch of stock of the HTC One X.

However, Gould indicated that there was stock available at their service centres in South Africa, and that a device had been requested for the user that complained on HelloPeter.

The user has since updated his complaint to say that he has received his device.

“As a responsible corporate citizen, MTN would not deliberately promote a product that it doesn’t have in its supply,” Gould said, adding that they have been encouraged by the demand of the HTC One X.

Battery life concerns

Another issue that’s cropped up in reviews and in the XDA Developer forums is that the battery of the HTC One X doesn’t last long.

Jon French, HTC vice president of sales and operations for EMEA, said that the HTC One X has already received maintenance releases since its launch in Western Europe some weeks ago.

However, he added that they believe the battery life was already very good considering the device hardware, with French specifically highlighting the quad core Nvidia Tegra 3 processor, and 4.7-inch HD display.

“Although we’ve heard some comments about battery life, we also feel incredibly confident that we’ve improved battery life,” French said.

He said that their aim was to give users a full day’s usage out of the HTC One X and that they feel that they’ve achieved that.

“If we feel we can improve the battery life of any product, we’ll do a maintenance release for it,” French said.

French said that such a maintenance release is not HTC responding to any kind of feedback, but just them trying to optimise the experience for everyone.

Jon French
Jon French, HTC vice president of sales and operations EMEA

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HTC One X availability in SA and battery life issues