Buyers of some Dell Latitude 6430u laptops say their pricey new computers are emitting a smell similar to cat urine. They say on the company’s customer forums that the odor seems to be coming from the keyboard or palm rest.
Dell says its investigation revealed strange scent is related to a manufacturing process, which the company has since fixed. But if your portable PC isn’t “purrfect,” Dell says you should contact the company to have your laptop’s palm rest assembly replaced.
Company spokesman David Frink says the odor isn’t related to a “biological contamination” and doesn’t present a health hazard. He added that newly assembled laptops aren’t affected.