The South African National Roads Agency Limited (Sanral) has denied sending out any final letters of demand or court summonses to motorists, saying that particular route remains a last resort for the roads agency.
On Tuesday, 6 May, Justice Project South Africa (JPSA) issued a press statement saying that the Sanral Violations Processing Centre (VPC) had started sending out emails stating that “A Final Demand has been issued in regard to your e-toll Violations Processing Centre (VPC) Account” and “A summons has been issued”.
“It is not clear at this stage whether the summons referred to in the email is a civil or criminal summons, as neither the Final Demand nor the summons has as yet been received by the company in question,” the JPSA said.
The JPSA added that for a summons to be issued, a court date would be required so that it may appear on the summons.
In response to queries about the emails, Sanral spokesperson, Vusi Mona said that the roads agency did not send them.
“Sanral has neither issued any final letters of demand, nor requested any summons to be issued by the National Prosecuting Authority,” Mona said.
“We are still following the normal process of following up on outstanding toll fees. The issuing of summons is the last resort. We would much rather have road-users register for their e-toll accounts thereby avoiding the legal route.”
Sanral noted, however, that it has sent communication to motorists as a final reminder of outstanding payment, but no Final Demand invoices.