The Justice Project South Africa (JPSA) said in a statement today (9 May 2014) that Sanral’s denial that it has commenced issuing Final Demands and summonses shows that “the head doesn’t appear to know what the tail is doing”.
On 6 May 2014, the JPSA issued a press statement saying that the Sanral Violations Processing Centre (VPC) had started sending out emails stating that “A Final Demand has been issued in regard to your e-toll Violations Processing Centre (VPC) Account” and “A summons has been issued”.
Sanral denied sending out any final letters of demand or court summonses to motorists, saying that particular route remains a last resort for the roads agency.
The JPSA has now hit back, saying that this denial by Sanral spokesperson Vusi Mona is worrisome, “because if this is true, then it simply means that the Sanral VPC is lying to people in its emails”.
“This constitutes both, unconscionable (unreasonably excessive) conduct and intimidation on the part of the VPC since they have made threats and statements of fact in their emails to the effect that ‘a letter of demand has been issued’ and ‘a summons has been issued’,” the JPSA said.
The JPSA added that the emails were indeed received by a company on 2 May 2014, and there is no denying this fact.
“The internet headers for both emails have been verified and confirm the emails as having originated from bulkmail.tmtservices.co.za,” it added.
“The Sanral VPC is run by the ETC consortium and we understand that TMT Services (Pty) Ltd, a Kapsch-owned company is responsible for running the VPC.”
“Whilst it is not unusual for TMT Services to engage in intimidation tactics and stray from the truth in order to achieve their objectives, there are laws prohibiting such tactics, but for some reason, TMT Services and others don’t seem to be of the opinion that laws apply to them.”
“Surely, if what Sanral says about not having issued any Final Demands or approached the NPA for the issue of summonses, TMT Services can be said to be deliberately lying to members of the public in the intimidating emails that they send to them?” the JPSA said.