How to get your new Smart ID card

The Department of Home Affairs is expected to launch its online portal for Smart ID card applications by the end of April.

While the e-Channel portal is not back online, details of the application process are known following a public pilot of the system.

It is also possible to apply without using the e-Channel portal, and first-time applicants – such as citizens who are 16, pensioners, and South Africans in Gauteng – can get their Smart IDs.

What you need

Home Affairs provided the document guidelines below for those applying for a Smart ID.

Smart ID First-time Pensioners Other citizens
Price Free Free R140
Documents Birth certificate Green barcoded ID/affidavit in case the identity document is lost Green barcoded ID/affidavit in case the identity document is lost
Documents Certified copy of one of the parent/legal guardian/informant’s ID Proof of residence or provide residential address Proof of residence or provide residential address
Documents Death certificate or certified copy if parents are deceased Marriage certificate, if married (for marriage verification status) Marriage certificate, if married (for marriage verification status)
Documents Proof of residence or provide residential address Divorce decree, if divorced (for divorce verification status) Divorce decree, if divorced (for divorce verification status)

Step 1: Apply

When the e-Channel portal becomes available, you can apply online [How to apply online]. You can also apply in a branch.

Smart ID eChannel Complete Form


Step 2: Pay

If you paid online, you can skip the queue at the branch.

Smart ID eChannel Home Affairs in bank


Step 3: Biometrics

Applying online lets you make an appointment to get your fingerprints captured and photo taken.

Smart ID finger scan
Smart ID finger scan
Smart ID photo booth
Smart ID photo booth

Step 4: Wait for SMS to collect ID card

Smart ID collection SMS


Step 5: Get in the collection queue

No way to skip the line this time. Go to the counter and take a number.

Smart ID eChannel collection


Step 6: Receive your new Smart ID

Smart ID collection
MyBroadband senior journalist Jan Vermeulen receives his Smart ID.

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How to get your new Smart ID card