The Department of Home Affairs is expected to launch its online portal for Smart ID card applications by the end of April.
While the e-Channel portal is not back online, details of the application process are known following a public pilot of the system.
It is also possible to apply without using the e-Channel portal, and first-time applicants – such as citizens who are 16, pensioners, and South Africans in Gauteng – can get their Smart IDs.
What you need
Home Affairs provided the document guidelines below for those applying for a Smart ID.
|Smart ID||First-time||Pensioners||Other citizens|
|Documents||Birth certificate||Green barcoded ID/affidavit in case the identity document is lost||Green barcoded ID/affidavit in case the identity document is lost|
|Documents||Certified copy of one of the parent/legal guardian/informant’s ID||Proof of residence or provide residential address||Proof of residence or provide residential address|
|Documents||Death certificate or certified copy if parents are deceased||Marriage certificate, if married (for marriage verification status)||Marriage certificate, if married (for marriage verification status)|
|Documents||Proof of residence or provide residential address||Divorce decree, if divorced (for divorce verification status)||Divorce decree, if divorced (for divorce verification status)|
Step 1: Apply
When the e-Channel portal becomes available, you can apply online [How to apply online]. You can also apply in a branch.
Step 2: Pay
If you paid online, you can skip the queue at the branch.
Step 3: Biometrics
Applying online lets you make an appointment to get your fingerprints captured and photo taken.
Step 4: Wait for SMS to collect ID card
Step 5: Get in the collection queue
No way to skip the line this time. Go to the counter and take a number.