The Department of Home Affairs launched its new eHomeAffairs system in 2016, which lets South Africans apply for their ID document and passport online.
Home Affairs tested the system with FNB and Standard Bank before opening it up to citizens between 30-35 years old.
Since then, the system has been expanded to allow 25 to 40-year-old South Africans to apply.
When applying for a new Smart ID, you can choose to collect it from a bank branch, provided you are a client of ABSA, FNB, Nedbank, or Standard Bank.
If you select a bank branch, you are asked to book an appointment to have your fingerprints captured and photograph taken.
Should you not be a client of one of the supported banks, or there isn’t a branch near you that processes Smart IDs, you will have to visit a supported Home Affairs office.
Once your application is paid and your biometric data is captured, Home Affairs will send you an SMS when your smart ID or passport is ready for collection.
The list of banks with Home Affairs branches in them is shown below.
Banks where you can apply for your Smart ID
|ABSA Centurion Lifestyle||Centurion||Centurion Lifestyle Centre, c/o Old Johannesburg Road & Lenchen Ave|
|ABSA Towers North||Johannesburg||180 Commissioner Street, Johannesburg|
|ABSA Ghandi Square||Johannesburg||Ghandi Square, Johannesburg|
|FNB Towers||Johannesburg||Civic Towers, 41 Stiemens St, Johannesburg|
|FNB Menlyn Square||Pretoria||c/o Lois Ave and Gobie Street, Newlands|
|FNB Merchant Place, Rivonia||Johannesburg||4 Merchant Place, Cnr Rivonia Road and Fredman Drive|
|FNB Centurion Lifestyle||Centurion||Centurion Lifestyle Centre, c/o Old Johannesburg Road & Lenchen Ave|
|Standard Bank Centurion||Centurion||Standard Bank Building, 1263 Embankment Rd|
|Standard Bank Killarney, Rosebank||Johannesburg||Killarney Mall, c/o Riviera Road and Killarney Ave|
|Standard Bank Canal Walk, Cape Town||Cape Town||Shop 599LL, Canal Walk Shopping Centre, Century City Dr|
|Standard Bank Johannesburg||Johannesburg||5 Simmonds Street|
|Nedbank Rivonia||Johannesburg||Rivonia Village, c/o 9th and Rivonia Blvd|
|Nedbank Lakeview, Roodepoort||Johannesburg||16 Constantia Dr|