Home Affairs launched its online Smart ID and passport applications portal almost two and a half years ago.
It was initially only open to South Africans between 30 and 35, but Home Affairs gradually increased the range of people allowed to use the website.
By 25 August 2016, the eHomeAffairs website was made available to everyone with South African citizenship.
When the service launched there were 11 participating bank branches – from Absa, FNB, Nedbank, and Standard Bank – which were part of the Home Affairs system and supported ID and passport applications.
Since then there have been several changes, and at the time of publication Home Affairs listed 13 bank branches as offering its services.
Capitec was also asked whether it will offer Home Affairs services in its branches, but it did not provide comment.
If you select a bank branch when applying for a Smart ID or passport, you are asked to book an appointment to have your fingerprints captured and photograph taken.
Once your application is paid and your biometric data is captured, Home Affairs will send you an SMS when your smart ID or passport is ready for collection.
Should you not be a client of one of the supported banks, or there isn’t a branch near you that processes Smart IDs, you will have to visit a Home Affairs office.
Currently, there are over 180 Home Affairs offices equipped with Live Capture systems.
Bank branches where you can get your Smart ID and passport
The 13 bank branches are listed below.
|ABSA Centurion Lifestyle||Centurion||Centurion Lifestyle Centre, c/o Old Johannesburg Road & Lenchen Ave|
|ABSA Towers||Johannesburg||160 Main Street, Johannesburg, CBD|
|ABSA Ghandi Square||Closed|
|FNB Towers||Johannesburg||27 Diagonal St, Johannesburg|
|FNB Centurion Lifestyle||Centurion||Centurion Lifestyle Centre, c/o Old Johannesburg Road & Lenchen Ave|
|FNB The Grove Mall||Pretoria||Grove Shopping Mall, c/o Simon Vermooten & Lynnwood Road|
|FNB Merchant Place||Johannesburg||4 Merchant Place, c/o Rivonia Road and Fredman Drive|
|Nedbank Arcadia||Pretoria||c/o Steve Biko and Madiba Street|
|Nedbank Lakeview, Roodepoort||Johannesburg||18 Constantia Boulevard, Constantia Kloof, Roodepoort|
|Nedbank Sandown||Johannesburg||135 Rivonia Road (c/o Rivonia and Maude Street)|
|Standard Bank Centurion||Centurion||c/o Hendrik Verwoerd and South Street, Centurion|
|Standard Bank Killarney Mall, Rosebank||Johannesburg||Killarney Mall, 60 Riviera Road, Killarney|
|Standard Bank Simmonds Street||Johannesburg||5 Simmonds Street, Johannesburg|
|Standard Bank Canal Walk||Cape Town||Shop 599 upper level, Canal Walk Shopping Centre, Century City Dr|