E-toll prices: send in your comments

The e-mail address to which members of the public can send their comments on the newly proposed E-toll tariffs is now functioning.

That’s the word from a Department of Transport (DoT) employee who deals with feedback from the public.

Their confirmation comes after the Internet domains of the department were offline when the Minister of Transport published the new E-toll prices for public comment.

According to the DoT, comments must be submitted in writing, with e-mail specified as one of the accepted delivery methods.

However, the address provided by the DoT ([email protected]) in the government gazette immediately returned the error message, “Recipient address rejected: Access denied” when trying to send e-mails to it last week Thursday (10 October 2013).

Sending e-mails to the same address now results on the following automatic reply being received:

The message that you sent was delivered to the following:

Information about your message:

Previously, the DoT told MyBroadband that their webservers are hosted by the State Information Technology Agency (Sita).

Sita has confirmed that it hosts the servers for the Department of Transport, but has not been able to provide official feedback on what caused the DoT server downtime.

Spokespeople for the DoT were not available for comment on Thursday, 17 October 2013, on whether the period for public comment will be extended.

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E-toll prices: send in your comments