Sanral said that its current online e-toll system which allows anyone to view outstanding e-toll amounts by entering their vehicle licence number, does not constitute a violation of privacy.
To view the outstanding e-toll fees of any vehicle, a user simply enters the registration number of the vehicle using the URL below.
When the URL is loaded for the first time, users are redirected to Customer Login page. However, by loading it again the outstanding fee checking page displays without the need to register.
“License plate details are essentially public, so enabling anyone with a license plate number to check e-toll balances without some other form of verification is placing a fair amount of personal information in the hands of people who should not have access to it,” said Jacobson.
Vusi Mona, general manager of communications at Sanral, dismissed these concerns, arguing that it is within the law.
“Sanral is of the view that the current system provided on Sanral’s website which allows users to access outstanding amounts owed for a 7 day period, by entering their vehicle licence number does not constitute a violation of privacy in terms of legislation relating to privacy and protection of data.”