Considering the frequency of technological advancements, established managed service providers are often forced to rethink their business strategy to continue offering the best possible solutions for their customers.
Savvy providers are continually rethinking which IT business services are the most suited to their customers.
Euphoria’s cloud-based business telephony service is one such service that can effectively capture, retain and improve long-term relationships with customers
As much as diversification is important to IT service companies, the incorrect offering can deter customers from entrusting all their IT requirements to one service provider.
To ensure an excellent grouping of product and service offerings, service companies must be sure to partner with the right businesses, those who can offer world-class products and services with no hidden terms or bureaucratic procedures.
Euphoria Telecom enables service companies to benefit from a fair and transparent partnership program.
Service companies are able to offer more than just a cloud-based PBX system, the added functionality and unique features of Euphoria’s system are a true innovation in the way cloud-based PBX systems are created.
Euphoria promotes self-sufficient channel partners who are able to see each aspect of their customers IT requirements, making it simple for service companies to add a strong, innovative cloud PBX solution for their customers.
API Integration capabilities is a powerful opportunity for service companies to offer new avenues of business automation and efficiency for their customers.
Euphoria Telecom prides itself on honest and ethical business relationships with its channel partners.
“We take care in selecting service companies with the appropriate resources and the same ethical, honest business acumen – to join our partner channel. When our channel partners represent our brand, we need to be sure they are delivering high quality service and maintain excellent relationships with their customers,” says George Golding, CEO of Euphoria Telecom.
“For this reason, our channel partners must be fairly well established and have the knowledge and resources to support their customers – the way we would support our own customers,” he concludes.
- Financial benefits: As a reseller for a brand or IT product, service companies are usually constrained to low margins. Euphoria prides itself for creating mutually beneficial business relationships with its channel partners and this entitles all its partners to a large portion of the profits generated through resale of Euphoria’s cloud PBX. See more about pricing here.
- Consistent product development: Euphoria never stops innovating, channel partners have peace of mind that their customers are receiving a world-class, innovative system with the right business benefits.
- Support: Channel partners benefit from direct access to the Euphoria support team for development issues, integration opportunities and full support of the Euphoria system. With an extensive online knowledge-base, support portal and full system training, Euphoria provides all the tools necessary to sell and support the solution.
Euphoria Telecom’s reseller channel is growing rapidly as IT service companies realise the value of our service. If you are an IT service company, make the smart choice and get on board now!
Visit Euphoria Telecom’s website or give them a call to find out more.
This article was published in partnership with Euphoria Telecom.