Presented by 1Stream

Making contact centre reporting simpler and easier

1Stream’s cloud contact centre technology is built around a universal queue and provides multimedia functionality in the form of email, chat, telephone and social media.

Agents work in a blended environment that enables them to receive and respond to customers in the media of their choice.

By using a single agent desktop application you improve efficiency and also consistently deliver a personalised customer experience.

To find out more about their special offer, visit the 1Stream website.

This article was published in partnership with 1Stream.

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Making contact centre reporting simpler and easier