In the past 18 months, we have seen a significant change in consumer behaviour.
While digital transformation has long been on the radar of organisations across all verticals, the Covid-19 pandemic has forced companies to re-evaluate their business models.
Technology solutions that empower customers have never been more important.
Whether the business is customer-facing, like telcos, medical aid, and healthcare providers, or has a Business-to-Business (B2B) focus, like manufacturers and mines, technology has become key to achieving customer satisfaction, streamlining operations, and ultimately, success in an increasingly competitive economy.
Nick Carapanagos, Founder and CEO at software development company CubeZoo, says that as organisations have come to adapt to the new business reality, CubeZoo has seen a marked increase in customers looking for a competitive edge through technology.
In particular, companies in finance, telecommunications, healthcare, and food/recreation have been investing in tailored solutions designed to improve operations, he says.
Carapanagos explains that while the pandemic brought a lot of uncertainty to many businesses, some have recognised it as an opportunity to pivot and provide additional value to their customers.
A mobile-first approach, in particular, has become vital to business success.
However, when it comes to mobile, users have exceptionally high standards for functionality and performance.
CubeZoo’s focus on quality and a seamless user experience has helped ensure the success of all client digital initiatives.
Over the past decade, CubeZoo has established itself as South Africa’s destination for mobile app and website development, he adds.
The company not only builds app and website solutions for a multitude of industries, it improves company operations by refining existing systems or developing new ones.
This includes improving revenue streams through various monetisation options.
CubeZoo also helps funded start-ups by assessing the viability of their tech ideas and guiding them through launching a (MVP) minimal viable product.
Having worked with the largest organisations in South Africa, including Pfizer Pharmaceuticals, Telkom, Vodacom, Sureswipe, Allegra, Liberty Life, BMW, and Flash, CubeZoo has gained a reputation for making a positive impact on the businesses of its customers.
With CubeZoo’s unique approach, its clients have been able to streamline operations and empower their customers with smarter technology.
Effective use of technology requires more than simply purchasing a solution and making it fit.
The solution should be developed to meet specific business needs.
This is precisely what CubeZoo does: Creates bespoke solutions to enable customers to achieve the flexible, fast-moving systems they need to continue improving their businesses.
By partnering closely with customers, CubeZoo ensures they have easy access to the wealth of expertise offered by the company.
From creative experts to insight into current trends and future technologies, CubeZoo provides all of the elements companies need to turn a software solution into a business enabler that helps grow revenue.