How Afrihost won the MyBroadband Award for Best Broadband ISP two years in a row
Afrihost has achieved a rare feat – it won the MyBroadband Award for Best Broadband ISP in 2023 and again in 2024.
The back-to-back victory is thanks to Afrihost’s unrivalled commitment to putting its customers first.
Afrihost’s customer-centric mentality has existed since it was founded 25 years ago as a web hosting company.
At the time, most hosting providers charged over R500 per month for basic hosting services – but Afrihost introduced a hosting product priced at R150 per month.
This benefited many South Africans, as it forced the rest of the hosting industry to lower its prices to compete.
Afrihost then disrupted the Internet industry in 2009 with its new DSL product.
It heavily undercut its competitors with its affordable per-GB pricing, and once again forced the rest of the industry to follow its lead.
Money-back promise
Further proof of Afrihost’s customer-centric mentality is the impressive money-back guarantee it has offers on several of its products.
When it began providing web hosting, Afrihost offered its customers a full money-back guarantee that Afrihost co-founder Gian Visser personally signed.
“If you are not delighted with your website’s uptime and speed… or if you’re ever unhappy with your hosting for any reason… You will promptly be written a cheque for every cent you have paid Afrihost within the year of first signing up,” said Visser.
“That’s how confident I am that Afrihost.com does indeed provide the Best Web Hosting… Ever!”
Over the years that followed, Afrihost would offer several other money-back guarantees across its different products – including its famous “Rest Easy” double-your-money-back hosting warranty.
AirMobile deals
Afrihost is now using an equally-brilliant promotion to encourage South Africans to try its AirMobile MVNO product.
Alongside unlimited free calls between AirMobile numbers until 31 October 2024, Afrihost is giving everyone who signs up to AirMobile 3GB mobile data and R10 airtime for free.
This incredible deal shows that Afrihost continues to be South Africa’s most disruptive and customer-centric ISP – making it the deserving winner of the 2024 MyBroadband Award for Best Broadband ISP.
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