PluxNet Fibre – South Africa’s community-focused fibre provider
PluxNet Fibre, a leading South African FNO and ISP, is playing a key role in providing affordable and reliable internet connectivity across the country and all LSM groups.
To achieve this, it offers two fibre products – PluxNet Galaxy and PluxNet Star.
PluxNet Galaxy is powered by trusted South African FNOs like Vuma, Openserve, MetroFibre Networks, and Frogfoot.
By leveraging these FNOs’ national infrastructure, PluxNet Galaxy can offer a premium fibre service to homes that rely on fast and stable Internet for working, entertainment, learning, and much more.
The service is then elevated by PluxNet Fibre’s signature service levels, which result in the ultimate premium fibre experience.
PluxNet Star is affordable fibre that is built and managed by PluxNet Fibre on its own network infrastructure.
It brings fast and reliable Internet to high-density and growing communities that are underserved by other FNOs.
PluxNet Fibre manages the network itself, resulting in cost-effective pricing without compromising on network and support levels.
This ensures fibre is more accessible to more South Africans – built for their world and made to keep them connected.
Uplifting communities
Through PluxNet Star, PluxNet Fibre is committed to ensuring that underserved areas receive fibre products tailored to their specific needs.
To achieve this, PluxNet Fibre conducts site surveys to assess existing offerings and affordability before planning out its services – ensuring its products are more affordable while delivering a better user experience.
Through this approach, PluxNet Star is playing a crucial role in bridging South Africa’s digital divide for both businesses and individuals.
PluxNet Fibre prides itself on its community-first approach to delivering world-class fibre connectivity services.
When implementing fibre infrastructure in a new community, it actively seeks out partnerships with local residents.
These individuals are onboarded as sales representatives – giving them an opportunity to earn an income by signing up members of their own community for fibre internet.
This initiative not only drives job creation but also helps PluxNet Fibre expand its reach through trusted local advocates.
Further customer support is provided via an intuitive system that uses WhatsApp for communication.
This channel is available after hours, ensuring customers receive prompt and personal responses to their queries.
Exciting projects
PluxNet Fibre is also working with local organisations to expand its offerings and give communities access to affordable PluxNet Star internet.
For example, it recently partnered with the Diepsloot Taxi Association to launch a groundbreaking free Wi-Fi project.
The association approached PluxNet Fibre to help realise its vision of offering free wireless connectivity at the Diepsloot Taxi Rank.
PluxNet Fibre installed a 1Gbps line that now provides free Wi-Fi to commuters while they wait for their transport – directly benefiting thousands of daily users.
It is actively looking for more opportunities to roll out similar initiatives nationwide.
In addition, PluxNet Fibre is working with schools to provide free fibre internet, enabling students to access essential digital resources and pursue a brighter future.
Excellent customer experience
PluxNet Fibre has enjoyed many great customer reviews of its services.
Mary Sejang from Finetown said: “It’s been reliable and I haven’t had many issues.”
“I’m really grateful that there’s an affordable option like this for us.”
She added that PluxNet Fibre lets her video call her family easily, keep in touch with old friends, and watch church services online.
“It’s simple, it works, and it helps me stay connected with the people I love. That means a lot to me,” she said.
Bongiwe Phale, who runs a salon business in Diepsloot, said their experience with PluxNet has been “really positive.”
“It’s been a big help to my business,” said Phale.
“Since getting fibre, more people have seen my services online, and that’s brought in new customers.”
“It’s one of the best investments I’ve made for my salon.”
Xante Du Plessis from Sandton said they had been “pleasantly surprised” by their experience with PluxNet Fibre.
“For a relatively new player in the market, they’ve delivered reliable service at a fraction of the price compared to other providers,” said Du Plessis.
“I work from home, stream in 4K, and manage smart home devices – and PluxNet handles all of that with no problem.”
“At R410, Pluxnet is by far the most affordable fibre provider I’ve come across in a high-income area, and they haven’t cut corners on service quality,” said Du Plessis.
“It’s refreshing to see a new ISP truly focused on accessibility and performance.”
Affordable pricing
PluxNet Fibre has already connected over 5,000 homes to its fibre network, demonstrating that its community-first model is an effective way to reach underserved parts of South Africa.
With big plans to scale its connectivity services, PluxNet Fibre’s ultimate goal is clear: to make affordable, reliable internet available to all South Africans.
PluxNet Star pricing is as follows:
- 10/10Mbps – R150
- 20/20Mbps – R299
- 50/25Mbps – R599
- 100/50Mbps – R740
- 200/100Mbps – R849
- 500/200Mbps – R999
- 1,000/250Mbps – R1,399
- 1,000/500Mbps – R1,950
PluxNet Galaxy pricing is as follows:
- 20/20Mbps – R399
- 25/25Mbps – R499
- 30/10Mbps – R599
- 50/50Mbps – R649
- 60/60Mbps – R699
- 100/100Mbps – R799
- 200/200Mbps – R959
- 500/500Mbps – R1,100
- 1,000/500Mbps – R1,950
- 1,000/1,000Mbps – R1,899
Click here to learn more about PluxNet Fibre.
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