Neurotel rolls out Openserve FTTR across KZN – Fibre in every room, not just the lounge

Neurotel has launched Openserve FTTR (Fibre-to-the-Room) in KwaZulu-Natal, bringing South Africans one step closer to enterprise-grade internet performance at home.

Unlike traditional setups that stop at the lounge or home office, FTTR delivers fibre optic connectivity to every room, transforming how households stream, work, game, and manage smart devices.

• For more information, visit www.neurotel.co.za/fttr or contact [email protected].

What is FTTR?

FTTR – or Fibre-to-the-Room – is a significant evolution in home connectivity.

While traditional Fibre-to-the-Home (FTTH) brings high-speed internet into the house, the signal typically terminates at a single router or ONT – usually in the lounge or hallway.

From there, Wi-Fi or Ethernet distributes the signal to the rest of the home. This is where performance bottlenecks begin.

Key bottlenecks in standard FTTH setups include:

• Wi-Fi signal degradation – As distance from the router increases, Wi-Fi strength and speed drop, especially in multi-story homes or those with thick concrete walls.
• Mesh network limitations – Mesh extenders help, but they often share bandwidth with the main router and can introduce latency or performance degradation on busy networks.
• High device load – Multiple users streaming, gaming, or working from home can saturate a single Wi-Fi router, causing buffering, packet loss, and lag.
• Inconsistent roaming – Moving between mesh nodes often causes devices to cling to weaker signals or drop connections temporarily.
• Interference – Common household obstacles like appliances, mirrors, and furniture can block or reflect Wi-Fi signals.

FTTR solves these issues by routing transparent fibre optic cable directly into key rooms, eliminating the dependency on long-range Wi-Fi and extenders while keeping the aesthetics within the home.

Each room gets a dedicated Fibre Access Point connected by optical cable and powered by a Wi-Fi 6 module, delivering true gigabit speeds and carrier-grade connectivity.

Roaming is seamless. Latency is minimized. Performance is uniform – no matter how big the home is or how many people are online.

In essence, FTTR gives every room its own fibre-powered gateway, ensuring that performance is no longer centralized and compromised.

“Think of FTTR as an all-fibre local area network (LAN) for your home — stable, symmetrical, and futureproof,” said Shiv, Neurotel’s Head of Network Engineering.

Why FTTR is a game-changer

The table below highlights the key advantages of the FTTR product when compared to a standard Wi-Fi Mesh setup.

FTTR is especially useful in homes with:

• Multiple smart TVs or streaming setups.
• Remote workers needing stable video conferencing.
• Teenagers with gaming consoles and PCs.
• Thick walls or multi-level structures where Wi-Fi signal drops.
• IoT devices like smart lights, thermostats, security cameras, etc.

Powered by Openserve – Built for the future

The solution is built on Openserve’s fibre infrastructure.

Openserve is the largest FNO in South Africa, and their FTTR platform combines residential-grade flexibility with carrier-grade reliability.

Each installation includes:

• One Master FTTR unit installed at the fibre point of entry.
• One or more in-room FTTR Access Points, connected via discreet optical fibre.
• Wi-Fi 6-enabled radios with seamless roaming and unified SSID.
• Remote monitoring and configuration via a mobile app (including diagnostics and parental controls).

“We developed Openserve FTTR to address the growing demand for stable, high-performance connectivity throughout the home,” said Koketso Maruma, the Executive for Mass Markets at Openserve .

“This isn’t just a Wi-Fi enhancement — it’s a structural leap forward in broadband delivery.”

Neurotel FTTR Pricing and Setup

Neurotel is offering Openserve FTTR as an add-on to any existing Openserve fibre line (excluding prepaid), for only R249 per month.

That includes:

• 1 Master FTTR Unit.
• 1 Fibre Access Point (Wi-Fi 6).
• No installation fee (limited-time promotion).

Additional rooms can be upgraded by adding more access points based on the customer’s needs.

“With the launch of Openserve FTTR, Neurotel is once again at the forefront of next-generation connectivity,” said Nabeel Sha, CEO of Neurotel.

“We’re not just solving Wi-Fi issues – we’re redefining what it means to be connected at home.”

Coverage – Available Across the 3 Major Metros

FTTR from Neurotel is now available across the 3 major metros : KZN, Gauteng and Western Cape — with nationwide support as Openserve expands coverage.

Click here to learn if Openserve FTTR is available in your area.

Exciting opportunities

The Openserve and Neurotel teams will be present at Simbithi Country Estate in KZN on 27 and 28 June to demo the product and answer any questions you may have.

Neurotel is also celebrating the launch with a major giveaway.

Sign up for any Openserve fibre plan via Neurotel before 30 June 2025, and you’ll automatically be entered to win the FTTR 1+1 Package (Master Unit + Access Point) for FREE.

Five lucky customers will be drawn at the end of the month.

Take the next step in home connectivity

FTTR is the next leap in broadband – built for the demands of the modern digital home.

Whether you’re working, streaming, gaming, or automating your home, FTTR via Neurotel ensures that every room performs like it’s right next to the main router – because it is.

For more information, visit www.neurotel.co.za/fttr or contact [email protected].