Concern has been expressed that Neotel’s peering link at the Cape Town Internet Exchange (CINX) is saturated, which may impact the service levels of telecoms providers using the link.
MyBroadband has seen correspondence from April 2015 which alerted Neotel to the fact that the 1Gbps peering link hits capacity from time to time.
At the time, Neotel said it was planning to upgrade the peering link at CINX, and peer at NAPAfrica. It added that it was also planning other changes to improve peering.
However, MyBroadband has been provided with a peering graph that shows the total saturation of Neotel’s CINX peering link at the end of July.
This saturation means that clients which rely on the link to carry voice traffic from their network to Neotel are experiencing problems.
The fact that Neotel does not have the capability to privately peer at CINX or NAPAfrica further aggravates the situation.
Neotel said it has seen a significant increase in the traffic through CINX since last week Tuesday.
“To the best of our knowledge, the increase of traffic did not congest the interfaces, nor did it result in customer complaints,” said Neotel.
Neotel said it has already initiated an upgrade project, as part of its capacity management process, that will double the link’s capacity in the coming months.
Neotel CINX peering traffic graph
The graph below shows Neotel’s peering traffic at CINX on 30 July 2015.