Takealot has stated it has no plans to remove free delivery for orders over a specified amount.
“[It] will continue to be an option available at Takealot for as long as it remains a valuable, sustainable offering to our customers,” the company told MyBroadband.
The assurance comes after the online shop increased its minimum spend level to qualify for free delivery.
“As we grow, we can’t continue to offer free delivery on orders below R450 – this wouldn’t be sustainable without increasing our prices and our delivery charges, neither of which we want to do.”
“So the best option for our customers is to increase the qualifying minimum spend amount for every free delivery,” said Takealot.
“Making this change allows us to keep our prices low, delivery charges the same, and keeps our delivery options competitive with other South African online stores.”