Social media hate speech difficult to deal with in South Africa – ISPA

The Internet Service Providers’ Association (ISPA) said South Africans cannot expect protection from the laws of the country when attempting to remove inappropriate or unlawful content from social media platforms.

According to We Are Social’s 2016 Digital Report, South Africa’s top 10 favourite social media platforms are hosted internationally – forcing local users to use international mechanisms to solve these problems.

Users can request content to be taken down by submitting a takedown notice to ISPA, as long as the content is hosted by an ISPA member.

ISPA said South African users should check social media terms of service for provisions regarding the combating of hate speech and unlawful materials.

“This is particularly true for parents allowing their children to use these platforms, who need to know what remedies they have to get content removed if the child is the victim of an incident,” said ISPA.

ISPA said the Cybercrimes and Cybersecurity Bill will assist locals in remedying unlawful electronic communications, but will not affect content hosted on international platforms.

Now read: ISPA calls for action on “expensive” mobile data

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Social media hate speech difficult to deal with in South Africa – ISPA