SuperSport clarifies streaming issue
SuperSport said that the streaming issues encountered last week were down to the implementation of changes on their platform, and the company apologised for the streaming problems on Thursday and Friday.
This clarification followed a report that a SuperSport representative laid some of the blame for streaming problems at the feet of ISPs.
SuperSport communications manager Clinton van der Berg responded to this issue, saying that the SuperSport posting on the DStv Forum was a clumsy – and erroneous – attempt to explain the situation to users. It has since been deleted.
“SuperSport’s prevailing view is that we want to work with ISPs in identifying issues around how our content is delivered to their users. We are not finger-pointing at all,” said van der Berg.
“ISPs don’t partner directly with Level 3. Level 3 traffic from the local node originates on the MWEB network so that those ISPs who peer directly with MWEB will have the best experience.”
Van der Berg added that SuperSport streaming should be a lot better for all users in future.
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