Uber launches in-app chat feature

Uber has rolled out its latest update, which allows users to talk to drivers via an in-app chat system.

Previously, riders and drivers were only able to contact each other by calling or texting out of the app.

Riders can now tap the “Contact” option under the Uber feed and select “Chat” to send their driver a message through the Uber app.

Messages will be read aloud to the driver, who can acknowledge the message via a tap.

Uber said its in-app chat feature will roll out globally in the coming weeks.

Now read: South African Uber drivers can choose to decline cash trips

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Uber launches in-app chat feature