Uber safety tips
A woman was recently kidnapped and raped after getting into what she thought was an Uber taxi in Fourways.
According to a Facebook post, the woman got into the car outside Montecasino last week. Two men were allegedly lying down in the back of the car.
The Facebook post warned Uber commuters to make sure the car’s licence plate matches the one they were sent on their phone.
Uber safety tips
Uber said it is committed to the safety of its users and drivers.
“This is why Uber strives to constantly better our safety features and offer these safety features in-app,” it said.
Uber urged riders to make use of these features for their own security.
Tips on how to keep safe when using Uber are detailed below.
Know your driver
The Uber app provides riders with the details of their driver for their trip.
Verify your driver is the same driver who accepted the ride request via the app.
Riders should check the driver’s name and photo, vehicle type, and licence plate number.
Track the trip
Riders should make use of Uber’s GPS features to track a trip by viewing the route on the map in the app.
The rider is able to track the vehicle on the way to pick them up. The GPS features also allow riders to know they’re on the right track.
Uber also uses GPS to keep a record of where a driver goes during the ride, and recently introduced a feature called Family Profiles – which allows up to 10 riders to share one card as a payment method.
Share your ETA
Riders are encouraged to share their ETA (estimated time of arrival) and location with a friend or loved one.
This is done via the app and can be shared with anyone. Using this feature means a rider can share their destination and route.
Friends or family will receive a link where they can see the name and photo of the driver, their vehicle, and where are on the map the rider is.
24/7 support
Uber offers 24/7 support. Uber’s support staff are ready to assist with queries, whether it be an inefficient route or a traffic accident.
Riders can contact the support team at any time.
Feedback
Riders and drivers must rate each other after each trip.
This feedback helps drivers keep standards high and helps Uber address any concerns.
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