The City of Johannesburg said it suspects that malware has infected one of the servers hosting its website, causing major downtime.
The city’s website – https://joburg.org.za/ – has been inaccesible through browsers like Google Chrome for almost two days, due to a malware warning from Google.
When attempting to access the site, Google’s safe browsing warning turns users away, stating that it contains harmful content – including pages that “send visitors to harmful websites”.
The city said it is aware of the issue, and an investigation of its cause is underway.
“Preliminary indications suggest that one of the servers hosting the website may be infected with malware. It is also possible that the outage may be a result of corrupted code,” said the City of Johannesburg.
“Fortunately, the city’s customer data has not been compromised as it resides in separate servers.”
The city said its engineers are working on the issue and will advise as soon as the website is restored.
According to the ZACR’s records, the City of Johannesburg is the registrant of the domain, while Internet Solutions is the sponsoring registrar.