MTN has upgraded its security systems by introducing a fingerprint recognition solution.
This is the first fingerprint biometric security system implemented by a telecoms operator in South Africa, said MTN.
The system will be used to authenticate the identity of contract subscribers when they undertake certain transactions, such as applying for a new contract or an additional SIM, or when performing a SIM swap.
MTN’s system will match customers’ fingerprints with their identity numbers by consulting the credit bureau’s consumer database.
The fingerprint security system is being rolled out to all MTN stores and will soon be deployed across all sales channels.